Clinic Communiqué
The following are responses to frequent questions
from our patients. The information may be helpful to you.
New State Requirements for Children - There
are two new state requirements in Illinois regarding your child’s health
care and entry into school that became effective on January 1, 2008.
- The
first new law states that a physical examination is required for entry
into sixth grade rather than fifth grade.
- There is also a new state law requiring an eye examination for all
children entering Kindergarten, or any child new to the district in
2008. This eye exam must be done by an optometrist or an ophthalmologist
and will therefore not be included as part of their exam here.
You may
contact your school nurse for more information on these requirements
and/or to obtain forms.
School, Sports and Routine Physicals - are
being scheduled approximately 4 - 6 weeks in the future. Please plan
ahead and schedule accordingly.
Saturday Appointments - are limited to emergency care only.
Under Age 18 - Patients presenting for an appointment under the
age of 18 must be accompanied by a parent or have a note giving
permission to treat.
Late Appointments - If a patient arrives 0 - 10 minutes late for
a scheduled appointment, we will fit them in, in the order they arrive.
If they are greater than 10 minutes late and we cannot accommodate them
into the schedule, we will ask them to reschedule the appointment.
Missed Appointment - Failure to show-up for an appointment will
result in a $25 fee.
Cancelled Appointments - We kindly ask for a 24-hour cancellation
notice.
After Hours Calls - A charge may result from an after-hours call
to a physician.
Prescription Refill Requests - Please allow 24 hours for
processing refill requests.
Insurance - A patient without insurance will be required to pay
in full upon leaving.
Patient Due Balances - We require payment on the patient due
portion of the bill upon checking out.
Copies of Records - Please allow up to a week for processing
record copies.
Disability or Other Insurance Forms - Please allow up to 72 hours
for processing. There may be a fee depending on the length and time
involved to complete the form.
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